FAQ



Frequently Asked Questions and Answers

Household linen (sheets, towels and tea towel) are provided free of charge. The beds are also made before your arrival.

For our friends the animals, they are authorized in lodging (Apartment 4, 5, 6, 7 and 8). However in bed and breakfast, we cannot accept them.

For the apartments, all our apartments are equipped with ready-to-live-in kitchens. Crockery, oven, microwave, hob, electric kettle, Senseo-type coffee machine, basic kitchen necessities, oil, salt, etc.

Pour la partie chambre d’hôte, dans chaque chambre il y a Bouloire électrique avec thé et café.

Yes, we accept holiday vouchers, in this case, you must contact us directly to take your reservation.

Check-in (arrival in the apartment) is possible from 4 p.m. and check-out (departure from the apartment) must be done no later than 10 a.m. However, we can arrange to change the check-in/check-out times if necessary. In this case, please contact us in advance. It is important to respect these times for organizational matters

The instructions to arrive are sent to you by email and also via the messaging service of the platform you used to book with us. The addresses, access codes are present in this message with photos. For security reasons, the codes change regularly. Messages are sent automatically the night before.

Breakfast is an additional service for guest rooms. It is €7 per person and served at the time you want.

For the apartments, we do not offer breakfast, but we recommend a few addresses nearby.

Parking is free at the 12 Monsignor Ginisty spaces, it is located 50 meters from the apartments and guest rooms.

Your invoice, sent to you automatically after checkout, regardless of the platform. She sent you via email, with a link to download and print your invoice.

The cottage is a furnished rental, generally rented by the week. You have the free disposal of an entire building which includes a living room, a kitchen, bedrooms… The guest room is a homestay, generally rented by the night.

It is strictly forbidden to smoke in the apartment.

According to our general conditions of sale, which you accepted when booking, cancellations are non-refundable.